Steps to resolving retirement village disputes
Try mediation
Mediation is less formal than a hearing and allows everyone to come up with a solution to agree on. The mediator makes sure everyone gets to speak but does not provide advice or pass judgement. Anything discussed during mediation is private and cannot be shared with anyone or used in court.
Finding a mediator
If you have tried to resolve the issue with the other person and cannot agree, you can access a free mediation service through the dispute resolution centres to help find a solution.
The Queensland Civil and Administrative Tribunal (QCAT) also offers mediation and there is a fee for this service.
Getting legal advice and information
You can also contact Queensland Retirement Village and Park Advice Service to find information and access free legal assistance from Caxton Legal Centre.
Contact the Caxton Legal Centre
Phone: 07 3214 6333
Email caxton@caxton.org.au
Website: www.caxton.org.au
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